Because the products we offer are digital and cannot be returned and cannot be refund in any reason. Heypentype’s has no obligation to refund amounts paid to license digital Assets, including but not limited to if Heypentype’s finds that the Asset has been downloaded by the User. By making purchases and payments for Heypentype’s digital assets, all of that is done on your own awareness and has gone through a review before you decide to make a purchase.